SENIOR CX STRATEGIST



JOB IDJOB TITLELOCATIONFULL/PART-TIMELANGUAGES
345SENIOR CX STRATEGISTLondon or BarcelonaFULL TIMEENGLISH

In Itselecta, we are looking for Senior CX Strategists -an expert in both web and mobile- for our customer, who is a multinational company operating in the design of new developments, architectures, and digital experiences sectors.

The ideal candidate is a great planner and creative trend enthusiast eager to always learn more. He/She will work along with Product Managers, Strategists, and UX Architects to provide high-quality solutions for our customer´s clients. 

 

Duties:

  • Conducting and analyzing customer research from primary and secondary data, identifying trends and insights to provide recommendations
  • Presentations to clients to deliver strategic recommendations while learning more about the client’s business to evaluate success factors
  • Collaborate with UX, Creative, and Technology on product innovation projects, from the product conception, design, and development phases
  • Translate a product vision and roadmap into user stories as part of your design briefing.
  • Support new business development with proposals and participating in pitches.
  • Being aware of digital marketing to lead the team to the new trends

Requirements:

  • Bachelor’s Degree in design, marketing, communications, psychology, sociology, or other related fields.
  • 4 to 7 years of professional experience in a strategy role at an agency, preferably with a combination of strategy (marketing) and customer experience (product). 
  • Strong verbal and written communication skills
  • Skilled presenter
  • Tech-savvy with finger on the pulse of innovation, technology, and digital marketing trends
  • Curious and eager to learn
  • Ability to work under pressure and meet deadlines

The ideal candidate would have:

  • Deep understanding of customer’s needs, goals, behaviors, and characteristics
  • Good knowledge of digital marketing and how to create and increase user engagement
  • Knowledge on how to combine business results and consumer desirability

Available locations: London UK  OR Barcelona ES

 

If interested, please send your CV in English to info@itselecta.com with the job reference JOBID:345 and London or Barcelona in the title

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