REMOTE DIGITAL CUSTOMER REPRESENTATIVE with different languages


no experience required

REMOTE, Poland

JOB IDJOB TITLELOCATIONFULL/PART-TIMELANGUAGES
519REMOTE DIGITAL CUSTOMER REPRESENTATIVE with different languagesREMOTE FROM POLANDFULL TIMEGerman, Slovak, Czech, Romanian or Hungarian C1 + ENGLISH B2
WORK IN POLAND FOR european SPEAKERS!

Our customer is a corporation with many different offices around the world. For their team in Poland, we are recruiting a:

Digital customer service representative

The ideal candidate likes to support customers via phone and email, he/she has good communication skills and he is patient and resilient. Moreover, he/she speaks English at B2 level and another of the below languages at B2-C1 and he/she likes to work in a dynamic international environment.

Responsibilities

  • Managing incoming calls, emails and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering questions regarding digital services
  • Build sustainable relationships with customers
  • Being proactive when proposing new services to existing customers

Requirements

  • English B2 and German, Slovak, Czech, Romanian, Hungarian at B2 or C1 level
  • EU citizenship or valid work permit for Poland
  • Great communications skills
  • Customer focus
  • Easy to work with
  • Nice to have previous experience in similar roles dealing with customers
  • Great computer skills
  • Team working skills
  • Flexibility and Resiliency

The company offers:

  • Permanent contract/temporary contract (6 months)
  • International environment
  • Introductory training to the company
  • Great company environment (many company events and parties to increase the team spirit)
  • Clear career pattern
  • Private medical insurance
  • Quarterly bonus
  • Remote position from Poland

If interested, please send your CV to info@itselecta.com with the job reference JOBID:519 in the title AND:

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