Our customer is a corporation with many different offices around the world. For their Krakow office (Poland) we are recruiting a:

Distribution Support Specialist with

The ideal candidate likes to support customers via phone and email, S/he has good communication skills and S/he is patient and resilient. Moreover, s/he speaks English at B2 level and  Croatian at C1 and S/he likes to work in a dynamic international environment.

Responsibilities

• Managing incoming emails, messages, calls and distributors/customers service inquiries
• Assessing customers and distributors about business needs
• Handling customer complaints and answering questions regarding digital services
• Build sustainable relationships with distributors and customers
• Be proactive when proposing new services to existing customers

Requirements

• Croatian at C1 minimum and English B2
• Great communication skills
• Customer focus
• Easy to work with
• Nice to have previous experience in similar roles dealing with customers
• Great computer skills
• Team working skills
• Flexibility and Resiliency

The company offers:

• Permanent contract/temporary contract (1 year)
• International environment
• Introductory training to the company
• Generous relocation package for people outside Poland
• Great company environment (many company events and parties to increase the team spirit)
• Clear career patterns
• Private Medical Insurance
• Quarterly bonus

If interested, please send your CV to info@itselecta.com with the job reference JOBID:539 in the title AND:

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