CUSTOMER SERVICES REPRESENTATIVE WITH DIFFERENT LANGUAGES


NO EXPERIENCE REQUIRED

KRAKOW

JOB ID JOB TITLE LOCATION FULL/PART TIME LANGUAGES
50 CUSTOMER CARE REPRESENTATIVE WITH DIFFERENT LANGUAGES KRAKOW FULL TIME DIFFERENT LANGUAGES+ ENGLISH

 Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE WITH ONE OF THESE LANGUAGES (FINNISH or SWEDISH or NORWEGIAN or PORTUGUESE or MANDARIN CHINESE or ITALIAN) + ENGLISH 

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Excellent command of FINNISH or SWEDISH or NORWEGIAN or PORTUGUESE or MANDARIN CHINESE or ITALIAN (C1 or native level) and English (B2 level)
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • Great communication skills

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent Or temporary contract
  • International environment
  • Introductory training to the company
  • Relocation package for the people outside of Poland, as well as Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with subject: CCR 50 AND:

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