CUSTOMER SERVICES REPRESENTATIVE WITH DIFFERENT LANGUAGES


NO EXPERIENCE REQUIRED

KRAKOW

JOB ID JOB TITLE LOCATION FULL/PART TIME LANGUAGES
50 CUSTOMER CARE REPRESENTATIVE WITH DIFFERENT LANGUAGES KRAKOW FULL TIME DIFFERENT LANGUAGES+ ENGLISH

 Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE WITH ONE OF THESE LANGUAGES (BULGARIAN, ROMANIAN, SPANISH, PORTUGUESE, DUTCH, GERMAN, ITALIAN, HUNGARIAN) + ENGLISH 

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Being engaged and proactive about the company’s Marketing and Sales plan
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Excellent command of BULGARIAN, ROMANIAN, SPANISH, PORTUGUESE, DUTCH, GERMAN, ITALIAN, HUNGARIAN (C1 or native level) and English (B2 level)
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • Great communication skills
  • EU citizenship

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent Or temporary contract
  • International environment
  • Introductory training to the company
  • Relocation package for the people outside of Poland, as well as Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with subject: CCR 50.

Please add the following statement in order that we can process your data:

“I declare that I expressly agree to processing of my personal data by IT Selecta (Alessandro Lombardi Must Sales), for purposes of recruitment (including recruitment in future). I confirm that I have been informed of the right to access and correct this data, as well as its voluntary disclosure, in accordance with the Act of 29 August 1997 on personal data protection and that my data will be made available to recipients commissioning employee recruitment to IT Selecta.”

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