CUSTOMER CARE REPRESENTATIVE WITH SLOVAK, CZECH, SWEDISH OR PORTUGUESE


NO EXPERIENCE REQUIRED

KRAKÓW

JOB ID JOB TITLE LOCATION FULL/PART TIME LANGUAGES
133 CUSTOMER CARE REPRESENTATIVE WITH SLOVAK, CZECH, SWEDISH OR PORTUGUESE KRAKOW FULL TIME See JD

Work in Poland for multilinguals!

Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE  with English C1 / Polish C1 AND 1 of the following languages at C1/C2 or native level:
  • Slovak
  • Czech
  • Portuguese
  • Swedish

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answers to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Being engaged and proactive about the company’s Marketing and Sales plan
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Excellent command of 1 of the following languages at C1, C2 or native level:
    Slovak, Czech, Portuguese, Swedish 
  • English C1 or Polish C1
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • Great communication skills
  • EU citizenship

The ideal candidate has strong interpersonal and communication skills, enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent contract
  • International environment
  • Introductory training to the company
  • Relocation package for the people outside of Poland
  • Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with subject: JOBID133 AND:

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