CUSTOMER CARE REPRESENTATIVE WITH ITALIAN


NO EXPERIENCE REQUIRED

LODZ

JOB ID JOB TITLE LOCATION FULL/PART TIME LANGUAGES
79 CUSTOMER CARE REPRESENTATIVE WITH ITALIAN LODZ FULL TIME ITALIAN + ENGLISH

Our customer is an international structured organisation. Join their office in LODZ as:

CUSTOMER CARE REPRESENTATIVE WITH ITALIAN

Duties:

  • Managing incoming calls and emails and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers

Requirements:

  • Excellent command of ITALIAN (C1 or native level) and English (B2 level)
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • No previous experience required
  • Great communication skills
  • Working according to shifts MON-SUN 8-24 (5 days per week on 8 hours shift)
  • EU citizenship

The ideal candidate has a good interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent contract
  • International environment
  • Introductory training to the company (1 month)
  • Private health insurance
  • Great company environment (many company events and parties to increase the team spirit)
  • Relocation package

Place of work: Lodz

Please send your CV in English at info@Itselecta.com with subject: CCR ITALIAN-LODZ 79 AND:

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