CUSTOMER CARE REPRESENTATIVE WITH GERMAN & 2ND EU LANGUAGE & ENGLISH
No experience required
Kraków, Poland
JOB ID | JOB TITLE | LOCATION | FULL/PART TIME | LANGUAGES |
502 | Bilingual Customer Service with German and another EU language | Kraków, Poland | FULL TIME | German + 2nd EU language + English |
Work in Poland for multilinguals with european languages!
Our customer offers an outstanding relocation package for candidates relocating to Poland! Contact us to know more about it!
Our customer is an international structured organization that is looking for a candidate who will join their office in Krakow as:
CUSTOMER CARE REPRESENTATIVE with GERMAN C1 + another EU language (except polish) AND English b2
Duties:
- Managing incoming calls and customer service inquiries
- Assessing customer’s business needs
- Handling customer complaints and answers to their questions
- Build sustainable relationships with customers
- Being engaged and proactive about the company’s Marketing and Sales plan
- Proposing innovative ideas that will improve the satisfaction of the customers
Requirements:
- German C1 minimum
- Another EU language C1 minimum (except Polish)
- English B2
- EU citizenship or valid work permit
- Great communication skills
- Knowledge of MS Office, especially Excel
- Experience in similar roles will be considered as a big advantage
The ideal candidate has strong interpersonal and communication skills and enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.
The company offers:
- Permanent contract
- Introductory training to the company
- Relocation package for the people outside of Poland
- Polish course for beginners
- Great company environment (company events and parties)
- International environment
Place of work: Krakow
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