CUSTOMER CARE REPRESENTATIVE WITH DUTCH + ENGLISH


No experience required

Krakow, Poland

JOB IDJOB TITLELOCATIONFULL/PART TIMELANGUAGES
154CUSTOMER CARE REPRESENTATIVE WITH 2 EUROPEAN LANGUAGES + ENGLISHKRAKOWFULL TIMESee JD

Work in Poland for multilinguals with european languages!

Our customer is an international structured organization that is looking for a candidate who will join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE with DUTCH (at C1/C2 or native level) + ENGLISH (at least B2 level)

 

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answers to their questions
  • Build sustainable relationships with customers
  • Being engaged and proactive about the company’s Marketing and Sales plan
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Excellent command of Dutch at C1, C2 or native level
  • English B2 
  • EU citizenship
  • Great communication skills
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage

The ideal candidate has strong interpersonal and communication skills and enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent contract
  • Introductory training to the company
  • Relocation package for the people outside of Poland
  • Polish course for beginners
  • Great company environment (company events and parties)
  • International environment

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with subject: JOBID154 AND:

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