Customer Care Representative with different languages


No Experience Required

Krakow, Poland

JOB ID JOB TITLE LOCATION FULL/PART TIME LANGUAGES
125 CUSTOMER CARE REPRESENTATIVE WITH DIFFERENT LANGUAGES KRAKOW FULL TIME 2 of the following:
French, Italian, German,  Romanian, Greek, Hungarian+ English B2

OR

Portuguese or Spanish or Slovak or Czech or Slovenian + English C1 or Polish C1

Work in Poland for multilinguals!

Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE WITH ENGLISH B2 + 2 OF THE FOLLOWING LANGUAGES AT LEAST AT C1 LEVEL:

  • French
  • Italian
  • German
  • Romanian
  • Greek
  • Hungarian
OR: English C1 / Polish C1 AND 1 of the following languages at C1/C2 or native level:
  • Slovak
  • Czech
  • Slovenian
  • Portuguese
  • Spanish

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answers to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Being engaged and proactive about the company’s Marketing and Sales plan
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Excellent command of 2 of the following languages (C1, C2 or native level):
    French, Dutch, German, Slovak, Czech, Romanian, Greek, Hungarian, Slovenian
  • English (B2 level)
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered as a big advantage
  • Great communication skills
  • EU citizenship

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent contract
  • International environment
  • Introductory training to the company
  • Relocation package for the people outside of Poland, as well as Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with subject: JOBID125 AND:

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