Customer Service with Romanian


Experience in CSR

Krakow, Poland

JOB IDJOB TITLELOCATIONFULL/PART TIMELANGUAGES
230Customer Service with RomanianKraków, PolandFULL TIMERomanian C1 +  English B2/C1

Our customer is an international structured organization that is looking for a candidate who will join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE with Romanian C1 + English b2/C1

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answers to their questions
  • Build sustainable relationships with customers
  • Being engaged and proactive about the company’s Marketing and Sales plan
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Fluent in speaking and writing of Romanian at C1, C2 or native level
  • English B2 /C1
  • EU citizenship or valid work permit
  • Experience in Customer Service or in similar roles
  • Great communication skills
  • Knowledge of MS Office, especially Excel

The company offers:

  • Permanent contract
  • Introductory training to the company
  • Relocation package for the people outside of Poland
  • Polish course for beginners
  • Great company environment (company events and parties)
  • International environment

Place of work: Krakow, Poland

Please send your CV in English at info@Itselecta.com with subject: JOBID 230 AND:

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