Our customer is an international structured organization. Join their office in Krakow as a CUSTOMER CARE REPRESENTATIVE.

Duties:

• Managing incoming calls and customer service inquiries
• Assessing customer’s business needs
• Handling customer complaints and answering questions regarding products, orders, payments, invoices, etc.
• Build sustainable relationships with customers
• Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

• Knowledge of MS Office, especially Excel
• Experience in similar roles will be considered a big advantage
• Great communication skills
• Eu citizenship or valid work permit

Language Requirements (one of the following) :

• Slovenian C1 +2nd EU language C1 (except Polish) + English C1
• Norwegian C1 +2nd EU language C1 (except Polish) + English C1
• German C1 +2nd EU language C1 (except Polish) + English C1
• German C1 + English C1
• Finnish C1 +2nd EU language C1 (except Polish) + English C1
• Romanian C1 +2nd EU language C1 (except Polish) + English C1
• Bulgarian C1 +2nd EU language C1 (except Polish) + English C1

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

• Permanent contract/temporary contract (1 year)
• International environment
• Introductory training to the company
• Great company environment (many company events and parties to increase the team spirit)
• Relocation package for candidates outside of Poland

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with the subject: CCR 69 AND:

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