|JOB ID||JOB TITLE||LOCATION||FULL/PART TIME||LANGUAGES|
|69||CUSTOMER CARE REPRESENTATIVE||KRAKOW||FULL TIME||SEE DESCRIPTION|
Our customer is an international structured organization. Join their office in Krakow as CUSTOMER CARE REPRESENTATIVE.
- Managing incoming calls and customer service inquiries
- Assessing customer’s business needs
- Handling customer complaints and answering questions regarding products, orders, payments, invoices etc.
- Build sustainable relationships with customers
- Proposing innovative ideas that will improve the satisfaction of the customers
- Knowledge of MS Office, especially Excel
- Experience in similar roles will be considered a big advantage
- Great communication skills
- Eu citizenship or valid work permit
Language Requirements (one of the following) :
1. With TWO Languages:
- Slovenian C1 + English B2 OR
- Romanian C1** + English B2 OR
- German C1 + English B2
2. With THREE Languages:
- Czech C1 +2nd EU language C1 (except Polish) + English B2 OR
- Slovak C1 +2nd EU language C1 (except Polish) + English B2 OR
- Portuguese C1 +2nd EU language C1 (except Polish) + English B2 OR
The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.
The company offers:
- Permanent contract/temporary contract (1 year)
- International environment
- Introductory training to the company
- Relocation package depending on the market that you will work on
- Great company environment (many company events and parties to increase the team spirit)
Place of work: Krakow
** Experience in CSR is required
Please send your CV in English at info@Itselecta.com with subject: CCR 69 AND:
Without this statement, we cannot process your data and contact you.