CUSTOMER CARE REPRESENTATIVE with different languages


NO EXPERIENCE REQUIRED

Krakow, Poland

JOB IDJOB TITLELOCATIONFULL/PART TIMELANGUAGES
69CUSTOMER CARE REPRESENTATIVEKRAKOWFULL TIMESEE DESCRIPTION

 Our customer is an international structured organization. Join their office in Krakow as CUSTOMER CARE REPRESENTATIVE.

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered a big advantage
  • Great communication skills
  • Eu citizenship or valid work permit

Language Requirements (one of the following) :

1. With TWO Languages:

  • Slovenian C1 + English B2 OR
  • Romanian C1** + English B2 OR
  • German C1 + English B2

   OR

2. With THREE Languages:

  • Czech C1 +2nd EU language C1 (except Polish) + English B2 OR
  • Slovak C1 +2nd EU language C1 (except Polish) + English B2 OR
  • Portuguese C1 +2nd EU language C1 (except Polish) + English B2 OR

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent contract/temporary contract (1 year)
  • International environment
  • Introductory training to the company
  • Relocation package depending on the market that you will work on
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

** Experience in CSR is required

Please send your CV in English at info@Itselecta.com with subject: CCR 69 AND:

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