CUSTOMER CARE REPRESENTATIVE with different languages


NO EXPERIENCE REQUIRED

Krakow

JOB ID JOB TITLE LOCATION FULL/PART TIME LANGUAGES
86 CUSTOMER CARE REPRESENTATIVE WITH Danish / Norwegian / Finnish / Slovenian / Portuguese KRAKOW FULL TIME Danish / Norwegian / Finnish / Slovenian / Portuguese at
C1/C2 + English at B2

 Our customer is an international structured organization. Join their office in Krakow as:

CUSTOMER CARE REPRESENTATIVE WITH:

  • DANISH C1/C2 + ENGLISH B2 or
  • NORWEGIAN C1/C2 + ENGLISH B2 or
  • FINNISH C1/C2 + ENGLISH B2 or
  • SLOVENIAN C1/C2 + ENGLISH B2 or
  • PORTUGUESE  C1/C2 + ENGLISH B2

Duties:

  • Managing incoming calls and customer service inquiries
  • Assessing customer’s business needs
  • Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
  • Build sustainable relationships with customers
  • Proposing innovative ideas that will improve the satisfaction of the customers

Requirements:

  • Excellent command of Danish / Norwegian / Finnish / Slovenian / Portuguese language (C1/C2) + English at least at B2 level
  • Knowledge of MS Office, especially Excel
  • Experience in similar roles will be considered a big advantage
  • Great communication skills
  • Eu citizenship

The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

  • Permanent contract
  • International environment
  • Introductory training to the company
  • Relocation package for the people outside of Poland, as well as Polish course for beginners
  • Great company environment (many company events and parties to increase the team spirit)

Place of work: Krakow

Please send your CV in English at info@Itselecta.com with subject: CCR 86 AND:

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