|JOB ID||JOB TITLE||LOCATION||FULL/PART TIME||LANGUAGES|
|80||CUSTOMER CARE REPRESENTATIVE WITH PORTUGUESE||KRAKOW||FULL TIME||PORTUGUESE C1/C2 + ENGLISH B2|
Work in Poland for Portuguese speakers in Krakow.
Our customer is an international structured organization. Join their office in Krakow as:
CUSTOMER CARE REPRESENTATIVE WITH PORTUGUESE C1/C2 + ENGLISH B2
- Managing incoming calls and customer service inquiries
- Assessing customer’s business needs
- Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
- Build sustainable relationships with customers
- Proposing innovative ideas that will improve the satisfaction of the customers
- Excellent command of PORTUGUESE (C1 or native level) and English (B2 level)
- Knowledge of MS Office, especially Excel
- Experience in similar roles will be considered a big advantage
- Great communication skills
- EU citizenship
The ideal candidate has strong interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.
The company offers:
- Permanent Or temporary contract
- International environment
- Introductory training to the company
- Relocation package for the people outside of Poland, as well as Polish course for beginners
- Great company environment (many company events and parties to increase the team spirit)
Place of work: Krakow
Please send your CV in English at info@Itselecta.com with subject: CCR 80 AND:
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