Our customer is an international structured organisation. Join their office in LODZ as:

CUSTOMER CARE REPRESENTATIVE WITH ITALIAN

Duties:

• Managing incoming calls and emails and customer service inquiries
• Assessing customer’s business needs
• Handling customer complaints and answering to questions regarding products, orders, payments, invoices etc.
• Build sustainable relationships with customers

Requirements:

• Excellent command of ITALIAN (C1 or native level) and English (B2 level)
• Knowledge of MS Office, especially Excel
• Experience in similar roles will be considered as a big advantage
• No previous experience required
• Great communication skills
• Working according to shifts MON-SUN 8-24 (5 days per week on 8 hours shift)
• EU citizenship

The ideal candidate has a good interpersonal and communication skills. He/She enjoys working in a team in an international environment. The applicant needs to be open to new challenges and opportunities.

The company offers:

• Permanent contract
• International environment
• Introductory training to the company (1 month)
• Private health insurance
• Great company environment (many company events and parties to increase the team spirit)
• Relocation package

Place of work: Lodz

Please send your CV in English at info@Itselecta.com with subject: CCR ITALIAN-LODZ 109 AND:

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